Mattress Firm Reviews

Mattress Firm offers a range of prices to accommodate various budgets, with mattresses starting as low as $199 and going up to $9899. They provide a 120-night trial period, though a restocking fee may apply. Customers can find significant savings during promotional periods, such as the Labor Day sale, where they could save up to $700 on select mattresses and even receive a free adjustable base with qualifying purchases. Additionally, there are options for buyers to get 3% back with 24 months financing on qualifying purchases. For those looking for more affordable options, Mattress Firm also offers mattresses starting at $49.99 and box springs and frames beginning at $63.19. During sales, customers can find mattresses discounted by up to 50% off, with queen-sized options starting at $179.99.

Mattress Firm is renowned for its extensive selection of mattresses and sleep accessories from top-rated brands such as Tempur-Pedic, Sealy, Purple, and Serta. Among the popular products are the Sleepy's mattress line, adjustable bases, and mattress-in-a-box options like Nectar and Tuft & Needle. The company's services are designed to enhance customer sleep experiences, including a 120-night sleep trial, free and fast delivery, and a Love Your Mattress Guarantee. Additionally, Mattress Firm's Sleep Experts are trained to assist customers in finding the perfect sleep solution tailored to their needs.

Mattress Firm provides several convenient payment methods for customers. Shoppers can manage their purchases using the Mattress Firm Credit Card, which offers special financing options. Payments can be made online, by phone through Synchrony Bank Customer Service, or by mail. For those who prefer alternative payment methods, Mattress Firm also accepts credit cards, bank transfers, debit cards, and cash. This flexibility ensures that customers can choose the payment method that best suits their needs.

Mattress Firm's return policy allows customers to initiate a return or exchange within 120 days of delivery. For returns, there is a return delivery fee of $99.99 and a restocking fee of 20% of the purchase price, up to a maximum of $500. If opting for an exchange instead of a return, customers will receive 90% of the original purchase price as merchandise credit towards a new mattress. It's important to note that only one exchange or refund is allowed per purchase. As for the shipping policy, Mattress Firm offers free and fast delivery on certain purchases, which includes bringing the new mattress to the customer's room of choice, setting it up, and removing the old mattress if needed.

To find a Mattress Firm store near you, simply visit the store locator page on the Mattress Firm website. There, you can enter your zip code or location and search. Instantly, you will be provided with a list of all the Mattress Firm stores in your area, sorted by proximity to the location you entered. With over 2,300 stores across 50 states, finding a nearby location should be convenient.